Avery 9855 Instruction Manual

Monarch®9855®RFIDPrinterTC9855RFIDOH Rev. AE 12/07 ©2005 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.

1-2 Operator’s Handbook Refer to the MonarchNet2™ Operating Instructions for information about the Network menu. Refer to the Multi-Protocol Applica

10-6 Operator’s Handbook Troubleshooting This section helps you correct some problems that may occur. Problem Action Error message appears during st

Diagnostics and Troubleshooting 10-7 Problem Action Backing paper is wrapped around platen or peel roller. Carefully remove the backing paper. Make

10-8 Operator’s Handbook Error Messages You may receive the following types of error messages: ♦ Data Errors ♦ Communication Errors Some errors n

Diagnostics and Troubleshooting 10-9 229 Byte code is invalid. Byte code must be an 8-bit (1 byte) character for Option 64. Refer to the HF (High

10-10 Operator’s Handbook 741 RFID tag missing. The RFID microchip (tag) not found in RF Field (area inside the printer where RFID tag is programme

Diagnostics and Troubleshooting 10-11 756 Load supplies. 757 Load supplies (supply length mismatch), because the calibrated supply length differs by

10-12 Operator’s Handbook

Specifications A-1 SPECIFICATIONS Printer Height: 13.0 inches (330 mm) Width: 12.5 inches (318 mm) Depth: 17.3 inches (439 mm) Weight 29 lb. (1

A-2 Operator’s Handbook RF Specifications The UHF radio operates in the 902 – 928 MHz frequency range in accordance with FCC Rules and Regulations.

Specifications A-3 Tag Cut Dimensions Use these specifications for the 926™ Knife with the RFMP printer. Use only Paxar approved RFID tag supplies.

Getting Started 1-3 Unpacking the Printer After you unpack the printer, you should have the printer, a power cord, and a ribbon take-up core (may a

A-4 Operator’s Handbook Cable Pinouts The following tables show the connector pins for a 9-pin to 25-pin (126825) cable or a 25-pin to 25-pin cable

Accessories and Options B-1 ACCESSORIES AND OPTIONS Accessories ♦ 926™ Knife ♦ 935™ Rewind ♦ 938™ Verifier (Can not be used with 926 Knife) ♦ 93

B-2 Operator’s Handbook Packaging Materials If you need to ship the printer to a different location and do not have the original packaging, use the f

Accessories and Options B-3 Ethernet Information Paxar® offers internal and external Ethernet connectivity solutions. These solutions make it easy t

B-4 Operator’s Handbook

Glossary 1 GLOSSARY The following terms will help you use this manual. antenna A device used to transmit and receive radio frequency communications.

2 Operator’s Handbook print job (batch) Actual data printed on a label or tag. The host may download the print job together with the format, or as

Glossary 3 transponder The combination of the embedded programmable microchip with an antenna on some type of media (film, paper, etc.). Different

4 Operator’s Handbook

1-4 Operator’s Handbook 9445™ Printer Online Emulation The 9855 printer using 203 dpi (dots per inch) printing supports 94x5 emulation. You can se

Getting Started 1-5 Establishing Communications Before the printer can accept print jobs from the host, you must: ♦ Connect the communication cabl

1-6 Operator’s Handbook Note: The printer supports a baud rate up to 115200. Make sure your host is capable of communicating at the speed you selec

Getting Started 1-7 Enter/Pause: When the printer is online, pauses the current print job or resumes a paused print job. When the printer is offli

1-8 Operator’s Handbook Note: If the printer displays PRINT MODE Ready when you turn it on, press Escape/Clear to display the Main menu. To display

Loading Supplies 2-1 LOADING SUPPLIES This chapter describes how to load: ♦ a roll of supply ♦ fan-fold supply ♦ a roll of tag supply. There are t

2-2 Operator’s Handbook Loading Labels or Tags Make sure the printer is configured for the correct supply type. 1. Open the cover. 2. Unlock the

Loading Supplies 2-3 5. Adjust the supply holder guides so the sides barely touch the roll. Make sure the supply roll turns freely. If you are usin

Each product and program carries a respective written warranty, the only warranty onwhich the customer can rely. Paxar reserves the right to make chan

2-4 Operator’s Handbook For tag supplies using the optional knife, feed the supply through the knife. Make sure at least 0.5 inches of supply is pas

Loading Supplies 2-5 9. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 10. Close the printhead b

2-6 Operator’s Handbook Loading Labels for the Optional Peel Mode Peel mode is an option that must be purchased separately. In peel mode, the printe

Loading Supplies 2-7 3. Feed the backing paper over the peel bar. 4. Feed the backing paper through the lower opening of the exit cover. Close th

2-8 Operator’s Handbook 5. Close the printer's cover. 6. Press Feed/Cut to position the supply under the printhead. Adjusting the Wide/Narrow

Loading Ribbon 3-1 LOADING RIBBON This chapter describes how to load a ribbon roll. There are different ribbon requirements for the two types of supp

3-2 Operator’s Handbook Loading Ribbon Make sure the printer is configured to use a ribbon. To load ribbon: 1. Open the cover. 2. Unlock the prin

Loading Ribbon 3-3 6. Remove the new ribbon from the package as shown. Do not wrinkle or crush the new ribbon. 7. Slide the ribbon onto the back r

3-4 Operator’s Handbook 12. Remove any slack in the ribbon by turning the take-up reel clockwise. 13. Hold the printhead assembly by the printhead ta

Setting Supply Options 4-1 SETTING SUPPLY OPTIONS This chapter explains how to select the supply type, ribbon, speed, feed mode, backfeed, print posi

i TABLE OF CONTENTS GETTING STARTED ... 1-1 Audience...

4-2 Operator’s Handbook The options are listed in the table below. Option Choices Default Supply Type Aperture/Die Cut/Black Mark/Continuous Die Cut

Setting Supply Options 4-3 Supply Type RFID supplies are die cut or black mark. Refer to the 9855 Operator's Handbook for additional supply t

4-4 Operator’s Handbook Ribbon You have to tell the printer if your supplies require a ribbon. To change the setting, from the Main Menu, select Se

Setting Supply Options 4-5 Speed You can change the print speed for bar codes or graphics. If you select "default" for speed, formats wit

4-6 Operator’s Handbook Feed Mode You can use continuous or on-demand printing. On-demand printing allows you to remove a label before printing th

Setting Supply Options 4-7 Backfeed Backfeed works by advancing each printed label to the desired dispense position. Once that label is removed, th

4-8 Operator’s Handbook Positioning This menu includes selections to change the print, supply, margin, cut, and dispense positions along with the ba

Setting Supply Options 4-9 To change the setting, from the Main Menu, select Setup, Supply, then Positioning. Then, follow these steps. 1. Press »

4-10 Operator’s Handbook Supply Position This function adjusts the machine to print at the vertical 0,0 point on the supply. For RFID supplies with

Setting Supply Options 4-11 Margin Position This function adjusts where the format prints horizontally on the supply. The adjustments are in dots (0

ii SETTING SUPPLY OPTIONS... 4-1 Supply Type ...

4-12 Operator’s Handbook Cut Position This function adjusts where the tag is cut. The printer adjusts the cut position according to the black marks

Setting Supply Options 4-13 Backfeed Distance This is the amount to move the label backwards. The backfeed distance cannot be greater than the dispe

4-14 Operator’s Handbook Batch Separators A batch separator is an extra tag printed in between batches with a pinstripe pattern. If you select &qu

Setting Supply Options 4-15 Skip Index You can use the skip index mode to skip (or ignore) a sense mark and print an image over multiple labels, if

4-16 Operator’s Handbook Knife Control You may notice unevenly cut tags on one end or the other of your supply (one end may appear longer than the

Setting Supply Options 4-17 Error Action You can change how the printer responds to a bad label. The choices include normal and overstrike/continue

4-18 Operator’s Handbook For more information about the error actions, see the following table. Error Action Standard Peel Verifier with Peel RFID w

Setting Supply Options 4-19 If an RFID error occurs, an overstrike pattern is printed on the label without any data. If a non-RFID error (verifier e

4-20 Operator’s Handbook Setting Contrast The print contrast controls the darkness of the printing on your supply. The range is -699 to +699 and t

Setting Supply Options 4-21 Feed/Cut acts as a toggle switch to change the value by 10 or 1. For example, to make the contrast 50 (from the default

iii SETTING DEFAULTS... 6-1 Monetary Sign ...

4-22 Operator’s Handbook Verifier The verifier scans and checks the quality of bar codes as they are printed. The optional verifier must be purchas

Setting Communications 5-1 SETTING COMMUNICATIONS This chapter tells you how to set the serial or parallel communication values. These values provid

5-2 Operator’s Handbook Baud Rate To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. If password protection

Setting Communications 5-3 Stop Bits To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, follow these s

5-4 Operator’s Handbook Flow Control To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, follow these s

Setting Communications 5-5 Parallel Communications The parallel communications menu allows you to set the values for the active parallel port. The

5-6 Operator’s Handbook Mode To change the setting, from the Main Menu select Setup, Port Settings, then Parallel Comm. Then, follow these steps. 1.

Setting Defaults 6-1 SETTING DEFAULTS This chapter explains how to select the monetary sign, secondary sign, decimal places, slashed zero, power-up m

6-2 Operator’s Handbook The monetary formatting options are listed in the table below. Option Choices Default Monetary sign None/USA/UK/Japan/ Germa

Setting Defaults 6-3 Monetary Sign You can also select None if you do not want a monetary sign to print in price fields. The monetary signs availa

iv PRINTING ... 8-1 Printing...

6-4 Operator’s Handbook 2. Press Enter/Pause. The current setting is displayed, for example: MONETARY SIGN » USA ¼ 3. Press » or ¼ until you

Setting Defaults 6-5 Decimal Places You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field. In U.S. currency, you mig

6-6 Operator’s Handbook Power-Up Mode Power-up mode lets you decide how your printer starts each time you turn it on. If you want the printer to b

Setting Defaults 6-7 3. Press » or ¼ until you see the option you want. Then press Enter/Pause. Press Escape/Clear until you see the Main menu. Not

6-8 Operator’s Handbook No Image Errors With version 5.2 or greater software, you can disable image error reporting. Image errors occur when there i

Setting Defaults 6-9 Ignore Configuration With version 5.2 or greater software, you can ignore all online configuration packets. If the printer rece

6-10 Operator’s Handbook Using Flash Memory The flash memory options are listed in the table below. Option Choices Default Format Flash No/Yes N

Setting Defaults 6-11 Are you sure? No ¼ 4. Press ¼ to display "Yes" and press Enter/Pause. CREATING FLASH FILE SYSTEM 1 The

6-12 Operator’s Handbook Packing Flash Memory Packing flash memory permanently removes any deleted files from memory. Periodically select this optio

Setting Defaults 6-13 Memory Guidelines Use these basic guidelines when storing files in your printer's memory. ♦ Your printer may have volat

v SPECIFICATIONS ...A-1 Printer ...

6-14 Operator’s Handbook Setting Batch Options You can select Batch Options to change, which prompts appear during Batch Entry mode and set default

Using Scripts 7-1 USING SCRIPTS This chapter explains how to load, enable, and delete scripts. You can also enable status polling and immediate comm

7-2 Operator’s Handbook Viewing Script Information 1. To see if your printer has a script loaded from the Main menu, press » or ¼ until you see M

Using Scripts 7-3 Downloading a Script Follow these instructions to download a script from the MS DOS prompt. Set the communication parameters usi

7-4 Operator’s Handbook Enabling a Script The script must be enabled before you can use it. To enable or disable a script: 1. From the Script Menu

Using Scripts 7-5 Deleting a Script You can delete a script from the printer's memory. To delete a script: 1. From the Script Menu, press » o

7-6 Operator’s Handbook Enabling Status Polling Status polling allows you to obtain information about the readiness of the printer and the current

Using Scripts 7-7 Using Immediate Commands Your System Administrator can use immediate commands to reset the printer or cancel and repeat batches.

7-8 Operator’s Handbook

Printing 8-1 PRINTING This chapter explains how to ♦ use on-demand mode printing. ♦ print an error label. ♦ print, pause, restart, cancel, and re

vi

8-2 Operator’s Handbook If the RFID tag is not programmable for any reason, the supply may print with an overstrike pattern, indicating that it shoul

Printing 8-3 Pausing a Batch You can pause printing by pressing Enter/Pause. You may want to interrupt a batch to make adjustments for: ♦ Loading

8-4 Operator’s Handbook Canceling a Paused Batch You can cancel a paused batch, delete a format, graphic, or font in memory, or all the batches wai

Printing 8-5 3. To cancel all the batches (including the paused batch), press » or ¼ until you see PAUSE MENU » Cancel All ¼ and press Enter/Pause

8-6 Operator’s Handbook 5. Press » or ¼ to select another function from the Pause menu, or to return to Print mode. Repeating a Batch Before you s

Printing 8-7 Special Printing Considerations Keep in mind the following special printing considerations. Maximum Print Speed Printing Method Printh

8-8 Operator’s Handbook Printing TrueType® Fonts TrueType® fonts are available on this printer. TrueType fonts are scalable and the characters pri

Care and Maintenance 9-1 CARE AND MAINTENANCE This chapter tells you how to ♦ clear label jams and clean the printer. ♦ replace a printhead. CAUTIO

9-2 Operator’s Handbook You may need to clean the printhead, sensor, and platen roller: ♦ if there is any adhesive build-up in the supply path. ♦ a

Care and Maintenance 9-3 4. Clean the platen roller when you see significant adhesive build-up or a label is wrapped around the platen roller. Use

Getting Started 1-1 GETTING STARTED Your Monarch 9855 RFIDMP (Radio Frequency Identification Multi-Protocol) printer has been engineered to program

9-4 Operator’s Handbook 7. Rub the cotton swab across the supply sensor and die cut sensor and remove any build-up. 8. Clean the build-up in the

Care and Maintenance 9-5 Replacing the Printhead You may have to replace the printhead if it is damaged or worn-out. For example, you may see 616

9-6 Operator’s Handbook 6. Carefully unplug the cable from the printhead as shown. The printhead is sensitive to static electricity, which can dama

Care and Maintenance 9-7 Note: Make sure the printhead cable does not touch the ribbon roll. 10. Clean the new printhead with a cotton swab dipped

9-8 Operator’s Handbook

Diagnostics and Troubleshooting 10-1 DIAGNOSTICS AND TROUBLESHOOTING This chapter explains how to perform simple diagnostic functions such as checkin

10-2 Operator’s Handbook Model M9855 931110841 The RFID versions are for the antenna/board (hardware) and firmware. Your version information for

Diagnostics and Troubleshooting 10-3 Checking Supply Quality The printer continuously stores data from the most recent 16 supplies printed to check

10-4 Operator’s Handbook Using Password Protection The password protection feature prevents formats, graphics or fonts from accidentally being delet

Diagnostics and Troubleshooting 10-5 7. If you do not want the user to enter a password before they can delete formats, graphics, fonts, or access t