Avery 9855 Instruction Manual Page 101
- Page / 120
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Diagnostics and Troubleshooting 10-7
Problem Action
Backing paper is wrapped
around platen or peel
roller.
Carefully remove the backing paper. Make sure the
backing paper tears at the saw-toothed tear edge
when using backfeed and peel mode.
Blank labels print or 750
series errors.
Clean supply sensors.
When downloading a script,
the printer errors.
Check the available flash memory. Format flash
memory or clear NVRAM.
After downloading a script,
the script does not appear
to be loaded.
Try formatting flash memory, then download the script
again.
Printer displays “Please
Wait RFID Initialization.”
You sent an RFID batch before the printer
communicated with the interrogator. The printer
prints the RFID batch once communication with the
interrogator is complete.
Printer displays “RFID
Detection Not Complete.”
You tried to access the Setup, RFID Menu before the
printer communicated with the interrogator. Press
Escape/Clear until you see “Print Mode Ready.” Wait
several seconds and then try to access the Setup,
RFID Menu again.
Printer displays “Monarch
Initializing.”
This message should flash briefly on the display
when you turn on the RFID printer. If it does not
disappear, turn off the printer; wait fifteen seconds
and then turn on the printer.
Printer does not read or
program the RFID tag.
Make sure the following are set correctly for your
inlay (RFID tag) type: Protocol (C1Gen1, EM4122,
etc.), Read Power, Write Power, and Signal Adjust.
Refer to your RFID Setup Guide & Supply Chart or
the HF Setup Guide & Supply Chart for more
information.
The EM4122 protocol requires Option 5 to read the
pre-programmed RFID data. Refer to the Packet
Reference Manual for more information.
If you cannot fix a problem, call Service.
- TABLE OF CONTENTS 3
- GETTING STARTED 9
- Audience 10
- Using this Manual 10
- Unpacking the Printer 11
- Connecting the Power Cable 12
- Getting Started 1-5 13
- Using the Control Panel 14
- Selecting a Function 15
- Exiting an Option 16
- LOADING SUPPLIES 17
- Loading Labels or Tags 18
- Loading Supplies 2-3 19
- 2-4 Operator’s Handbook 20
- Loading Supplies 2-5 21
- 2-6 Operator’s Handbook 22
- Loading Supplies 2-7 23
- 2-8 Operator’s Handbook 24
- LOADING RIBBON 25
- Loading Ribbon 26
- Loading Ribbon 3-3 27
- 3-4 Operator’s Handbook 28
- SETTING SUPPLY OPTIONS 29
- Supply Type 31
- Ribbon 32
- Setting Supply Options 4-5 33
- SUPPLY 33
- » Speed ¼ 33
- » Default 33
- Feed Mode 34
- Backfeed 35
- Positioning 36
- Setting Supply Options 4-9 37
- POSITIONING 37
- » Print Pos ¼ 37
- Enter print pos 37
- [-450/450]: +0 37
- Supply Position 38
- Margin Position 39
- Cut Position 40
- Dispense Position 40
- Backfeed Distance 41
- Batch Separators 42
- Skip Index 43
- Knife Control 44
- Error Action 45
- Setting Supply Options 4-19 47
- Setting Contrast 48
- Setting Supply Options 4-21 49
- Verifier 50
- SETTING COMMUNICATIONS 51
- Baud Rate 52
- Word Length 52
- Stop Bits 53
- Parity 53
- Flow Control 54
- Reset to Default Values 54
- Parallel Communications 55
- 5-6 Operator’s Handbook 56
- PARALLEL COMM 56
- » Mode 56
- Compatible ¼ 56
- SETTING DEFAULTS 57
- Monetary Sign 59
- Secondary Sign 60
- Decimal Places 61
- Slashed Zero 61
- Power-Up Mode 62
- Prompt Set 62
- Flash Storage 63
- No Image Errors 64
- Ignore Configuration 65
- Using Flash Memory 66
- Packing Flash Memory 68
- Memory Guidelines 69
- Setting Batch Options 70
- Setting Up the RFID Printer 70
- USING SCRIPTS 71
- Viewing Script Information 72
- Downloading a Script 73
- Enabling a Script 74
- Deleting a Script 75
- Enabling Status Polling 76
- Using Immediate Commands 77
- 7-8 Operator’s Handbook 78
- PRINTING 79
- On-Demand Mode Printing 80
- Pausing a Batch 81
- Restarting a Batch 81
- Canceling a Paused Batch 82
- Repeating a Batch 84
- Offline Printing 84
- Printing TrueType® Fonts 86
- Licensing Your Fonts 86
- CARE AND MAINTENANCE 87
- 9-2 Operator’s Handbook 88
- Care and Maintenance 9-3 89
- 9-4 Operator’s Handbook 90
- Replacing the Printhead 91
- 9-6 Operator’s Handbook 92
- Care and Maintenance 9-7 93
- 9-8 Operator’s Handbook 94
- DIAGNOSTICS AND 95
- TROUBLESHOOTING 95
- Printing a Test Label 96
- Checking Supply Quality 97
- Using Password Protection 98
- Service Diagnostics 99
- Troubleshooting 100
- Error Messages 102
- Common Errors 102
- 10-12 Operator’s Handbook 106
- SPECIFICATIONS 107
- RF Specifications 108
- RFID Supply Specifications 108
- Tag Cut Dimensions 109
- Ribbon Specification 109
- Cable Pinouts 110
- ACCESSORIES AND OPTIONS 111
- Factory-Installed Options 112
- Ethernet Information 113
- RF Information 113
- B-4 Operator’s Handbook 114
- GLOSSARY 115
- 2 Operator’s Handbook 116
- Glossary 3 117
- 4 Operator’s Handbook 118
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